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Information Management Program Development
  • Evaluation, design and implementation of corporate information management tools
We can evaluate your current practices and systems and recommend components of the system that need to be designed or updated to reflect your current needs.   CONDAR is experienced in the design and implementation of a broad range of tools that will help your organization manage information throughout its life cycle:  information classification systems, retention and disposition schedules, e-mail and records management policies, essential records identification and protection, etc. 

Since CONDAR's earliest days, this has been a company specialty.  We practically invented the function/activity method of organizing information and have been working with this approach using our proprietary methodology since 1991.  However, we do not limit ourselves:  whatever is best for the client is what we develop.

Our approach to tool development is iterative and consultative in nature.  This leads to user "buy-in" and reduced training costs.

  • Review and improvement of workflow, methods and procedures
We can assess and offer recommendations to improve your current workflow, methods, and procedures to help you make them more effective and efficient.

Integrating manual records and document management methods into an advanced technology environment can create significant problems for inexperienced people:  our team is well-versed on the issues you will face and has strategies for mitigating these problems.

  • Plan and Policy Formulation
Our team can provide valuable insight and help you define the strategic direction for your information management program. 

We can provide analysis of your current organizational structure, determine if it can effectively deliver the services you need to provide, and offer recommendations on how to plan for the future.  Additionally, if you need revised mandate statements, position descriptions or test questions, we can help.

Resource planning is an essential element of any long-term plan.  CONDAR can help you determine present and future resource requirements for space, equipment, costs and people.

  • Development of user requirements and functional specifications
Our team can assess the functional requirements for a recorded information management software application as well as document the technical specifications.  From this, we can prepare Requests for Information, Requests for Proposal, help you to evaluate the responses, and oversee implementation of the chosen solution.

We are product-independent and do not have an "information technology" mindset (where technology can trump actual business requirements).  CONDAR always ensures that the best solution for a client is chosen; we will not recommend you acquire technology you do not need.

  • Identification of training needs and development of training programs
An essential component of any project we undertake is "knowledge transfer".  After the consultants leave, will you be able to maintain and develop your tools?  Will the staff be aware of the downstream implications of a particular plan?  Typically, this knowledge transfer is a continuous process during the entire life of the project.  We work with the people involved to ensure they understand what we are doing and why we are doing it.  This reduces the need for, and expense of, formal training at the end of the project.

Our experts in adult education can tailor a training product to your requirements, using your organization as a model for examples and work group assignments.  CONDAR will assess your training and education needs, develop appropriate curricula and deliver the training (in English and/or French).

  • Operational support
In an ideal world, every organization would have a person or group dedicated to the management of that organization's information.  This is not an ideal world.   Smaller organizations simply cannot afford to dedicate a resource to this vital function.  One person is made responsible for planning, implementing and monitoring the IM program, but only for a small portion of the day.  This is unworkable in the long run. 

Other companies are outside major centres and do not have access to educational services or traditional consulting services without spending a lot of money on travel and accommodations. 

Sometimes, companies find themselves with a staff vacancy and know it will take several months to fill the position with a qualified person.

For all three of these scenarios, CONDAR can help.  Our “Virtual Records Management Services” ™ (VRMS™) can provide customized, off-site (telephone, e-mail) support for your information management operations.  For staffing shortfalls, we can place a qualified, well-supported resource in the position until you find one of your own.  

CONDAR associates have expertise and experience in the following areas:

  • Project Management
  • Strategic Planning
  • Information Program Development 
  • Information Program Operations
  • Information Structure Development 
  • Retention Schedule Development 
  • Essential Information Protection
  • Archives Management
  • Information Audit and Review 
  • Requirements Analysis
  • Customized Training
  • Organizational Analysis
  • Procedural Analysis & Improvement
  • Functional Specifications
  • Information Policy Development
  • Systems Analysis & Design


For complete, detailed information about our services in one convenient, printable document, choose our electronic brochure.

For more information please contact us at info@condar.ca

CONDAR Consulting Inc. is a proven leader in the field of recorded information management, with business and government clients across Canada. Our team of qualified specialists is dedicated to providing innovative, practical solutions for information challenges.

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