Everyone knows, or should know, the importance of information to an organization’s well-being.  However, information that is badly organized – hard to find, onerous to manage, in the wrong medium or too expensive – can do more harm than good.  If your employees do not know what they should keep, what they can discard, or how to capture and preserve information, the problems can become even more complicated, expensive and dangerous.

• Is your records and information management program working? 
•  Is it cost-effective? 
• Are your clients satisfied? 
• Is your organization meeting all its legislative and regulatory requirements? 
• Can you document your business decisions well enough for a court to accept them?

• Diagnostic Assessment and Gap Analysis

CONDAR’s suite of Diagnostic Assessment Tools is designed to identify the root causes of any “information malaise”.  We can undertake any or all of the following steps:

• clearly delineate and describe where the problems originate, and why;
•  identify best practices and conduct a gap analysis for your information management (IM) program; and/or
•  complete a threat-risk analysis for your information security (electronic and paper).

If desired, we can provide you with an action plan for remedying any shortfalls and prepare briefings for your senior management or Board of Directors.

Our experience with hundreds of projects over the past eleven years has given us a superb base of information upon which to rate an organization’s information management practices.  We have seen good, bad and truly horrifying information management practices and can apply this experience and knowledge (what to do, what not to do) to your particular situation.   

• Legislative and Regulatory Compliance
  

• What legislation affects the way you manage your documentation? 
• Are you in compliance with these laws?
• If audited or sued, could you defend your actions appropriately? 
• Is your information management program adhering to generally-accepted international and national standards for managing information? 

Our team is thoroughly versed in what requirements accrue to what types of organizations and how to best meet these requirements.  Following are just some of the standards and legislation you may be subject to, or whose recommendations you may want to follow:

• ISO 15489 Compliance - International Standards Organization Standard on Records Management
• Access to information laws (federal and provincial)
• Privacy protection legislation (federal and provincial)
• Management of Government Information Policy (Canadian federal government)
• Canada Evidence Act
• Statistics Act
• National Archives of Canada Act
• Communications Act

• Threat-Risk Analysis

Human error or malfeasance is not the only danger:  fire, flooding, and other natural disasters (such as an ice storm) may damage your records or prevent you from accessing them until it is too late.   You need to identify your essential records (electronic, paper, microfilm) and protect them appropriately.   We can help you set the criteria for determining what is vital and help you balance the cost versus the risk of doing nothing. 

We will analyze external and internal threats, quantify the risk to your organization's well-being, and devise a plan for remedying the shortfalls. 

For complete, detailed information about our services in one convenient, printable document, choose our electronic brochure.